[LMNA] Resident Passes for Football Games - HELP

Mon Aug 28 18:03:04 EDT 2017

>From what I hear, the Athletic Dept. is impervious to complaints, even from
the Office of the President. They are too independent/too rich--and we know
they've been getting away this incompetence for years.

The choices are really two:
1) We launch a big social media shame campaign (#HoosABadNeighbor) and it
gets noticed (takes time, bit of a long shot), maybe gets us on the local
news?, or
2) We get the ear of someone high up in the University who both cares and
has the ability to get something done. (Again, a long shot).

Calling or writing to the Athletic dept appears to me to be a waste of
time--the issue is not that they are unaware that they have a failed
procedure here. Trust me, they know. The issue is that they are unable
("never attribute to malice what you can attribute to incompetence") to do
any better. I mean, all they need is a database of Registered Impacted
Addresses and 5 weeks before the first game, they mail 2 passes to each
address on that list, with a note "if you need more than 2 passes, call
this number". It's not as if the houses affected are getting up and moving
around on them...

Jessica

On Mon, Aug 28, 2017 at 5:34 PM, Shatin, Judith (jsa) <
jsa at eservices.virginia.edu> wrote:

> So…I agree and am very annoyed with this. I don’t like being a prisoner to
> these games.
>
> If they really have a problem delivering these, then what about having us
> download them? If they can’t deal with that, then they could mail them….
>
> Thoughts?
>
> Best,
> Judith
> __________________________________________
> Judith Shatin
> William R. Kenan, Jr. Professor
> McIntire Department of Music
> University of Virginia
> www.judithshatin.com
>
>
>
>
>
>
>
> On Aug 28, 2017, at 4:12 PM, Jessica Otey <caljess599 at gmail.com> wrote:
>
> I cannot even begin to tell y'all how stinking mad the Athletics Dept.
> makes me.
>
> Andrew and I have lived in the football zone for years now... and they've
> never been able to make this process work... we NEVER got our passes
> delivered, despite repeatedly telling them to add us to the list. A couple
> years we went over to U-Hall (it's by JPJ, it's the old arena) and picked
> them up, one or two years we went without, since in the end, it didn't
> really impact us.
>
> Now that we are on Alderman, I figured we'd be trapped without permits, so
> last week I dropped by the U-Hall office to get one. Let me tell you a
> little tidbit... the reason no one was warned about this 'new procedure' is
> that LAST WEEK, THIS PROCEDURE DIDN'T EXIST. I was simply told that the
> office was "still working on it" and that I'd "hear from them soon". It
> didn't seem to faze them at all when I said "how am I going to hear from
> you, when you don't know who I am or how to reach me?" Kafka-esque...
>
> So now, this is their plan? Have everyone in the affected area (lucky
> enough to hear about it) go to a website, fill in a form, and then go pick
> up a permit in the FOUR BUSINESS DAYS remaining before the first home game?
> (Oh, and don't try dropping by without first going to the website, because
> they won't give you a permit or let you fill in a form there--Andrew was
> just there, and that was what he was told.)
>
> I have known for a long time that UVA treats its neighbors like crap, but
> you'd think with the kind of millions of dollars that pass through that
> office, they'd be able to put together a decent system GIVEN THAT THEY HAD
> A YEAR to do so...
>
> SIGH.
> Jessica
>
>
>
>
>
> On Mon, Aug 28, 2017 at 3:19 PM, Carl Sewell <jzy308 at comcast.net> wrote:
>
>> Notwithstanding my 1962 graduation, where the hell is “University Hall”?
>>
>> On Aug 28, 2017, at 15:03, Vesta Gordon <vlg at bookbrk.com> wrote:
>>
>>
>> The next hitch in this, is that you have to go over to University Hall to
>> pick them up.
>>
>> Vesta Gordon
>>
>> Vesta Lee Gordon
>> 114 Bollingwood Rd
>> Charlottesville, VA 22903
>> 434/295-5586 <(434)%20295-5586>
>>
>>
>>
>> *From:* lmna [mailto:lmna-bounces at aldermanroad.net
>> <lmna-bounces at aldermanroad.net>] *On Behalf Of *clairephume at gmail.com
>> *Sent:* Monday, August 28, 2017 2:31 PM
>> *To:* Bill Rockwell <wlrockwell at gmail.com>
>> *Cc:* lmna at aldermanroad.net
>> *Subject:* Re: [LMNA] Fwd: Resident Passes for Football Games - HELP
>>
>> So I went to the site with no user name or password. Called three places
>> and was finally told the username:  resident
>> Password:  uvagohoosgo!
>> Then one has to fill out the request form. Perhaps you can share this
>> with others as well
>>
>> Sent from my iPhone
>>
>>
>> On Aug 28, 2017, at 9:53 AM, Bill Rockwell <wlrockwell at gmail.com> wrote:
>>
>> LMNA Neighbors:
>>
>> Please see the note below from Board member Susie Gainer, who discovered
>> a change in procedure for the "game-day" resident passes. Up until now, the
>> athletic dept. has distributed these passes door to door. Sorry, but we
>> didn't get any notice about this change either....Bill Rockwell, LMNA
>> Co-Chair
>>
>>
>> ---------- Forwarded message ----------
>> From: *Susan Gainer* <gainer.susan at gmail.com>
>> Date: Mon, Aug 28, 2017 at 9:19 AM
>> Subject: Resident Passes for Football Games - HELP
>> To: Bill Rockwell <wlrockwell at gmail.com>, Terry Forbes <forbes at vmdo.com>
>> Cc: Audrey Dannenberg <aadann at gmail.com>, Scott Ruffner <
>> ruffner at aldermanroad.net>, John Gainer <jlg at virginia.edu>
>> Hi Bill and Terry,
>>
>> I don't know how to use the listserv, but this year you have to apply for
>> your resident pass for football games.  (So glad I called.)  You have to do
>> all of this online.
>>
>> The website is https://athletics.virginiasports.com/residents/
>>
>> username is :  resident
>> password is :  uvagohoosgo!
>>
>> It works as I just ordered mine.
>>
>> Thanks UVa for letting us know.
>>
>> Susie
>> --
>> Susan Gainer
>> 125 Cameron Lane
>> Charlottesville, VA 22903
>> 434-295-0433 <(434)%20295-0433>
>>
>>
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